Tidio free tier: quotas, limits and gotchas

Tidio Free Tier

Last verified: 2026-10-24

What you get for free

Feature	Free tier	Notes
Free-tier allowance	The Free plan provides 50 Billable conversations per month, 10 seats, 100 automated Flow visitor engagements, and a one‑time allotment of 50 Lyro AI conversations (not reset monthly).	As seen on the official site on the day of entry; see the official site for details

Limits at a glance

Watch out for this

Auto-admitted challenger candidate: data checked once, not yet triple-verified by a human. Treat the free allowance and commercial terms as whatever the official site says today.

When the free plan runs out, what does upgrading cost?

Plan	pricing	Description
Starter	US$29 / mo	Monthly payment US$29 (annual payment US$24.17 per month). Includes 100 real-time billed conversations per month, 10 seats, 100 Flows visitors, and a one-time bonus of 50 Lyro AI conversation credits.
Growth	US$59 / mo	Monthly billing starts at US$59 (annual billing is US$49.17/month). The basic tier includes 250 billed conversations per month (scales up to 2,000 at US$349), and Lyro AI and Flows must be purchased separately or as optional add‑ons.
Lyro AI Agent (Add-on)	US$39 / mo	Standalone AI add‑on, monthly subscription starting at US$39 (annual plan US$32.50 per month), includes 50 Lyro AI automated reply conversations each month; additional usage is charged by tier or roughly US$0.70 per conversation.
Plus	US$300 / mo	Monthly payment starting at US$300 plus usage fees. Designed for scaling teams, it offers customizable conversation quotas and seats, custom brand logos, a dedicated manager, and discounted usage rates.

Checked 2026-10-24

Where you can use it

Platforms: web, ios, android

Try it on the official site

Sources: Official site / pricing page (bot read) · Official Pricing Page (Inventory Audit) · Third‑party audit source

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