Vapi free tier: quotas, limits and gotchas
Vapi Free Tier
Last verified: 2026-10-07
What you get for free
| Feature | Free tier | Notes |
|---|---|---|
| Usage only (No Success Package) sign-up starting allowance | US$5 free credits (prepaid credit) | Applied to Vapi hosting at US$0.05/minute and to model, voice, transcription and telephony costs (provider list prices, no markup); once used up you must top up, and the account is frozen when the balance is 0 with auto-reload off. Includes 4 concurrent calls, 2 organizations, 1 Vapi phone number and 14 days raw data retention. |
Limits at a glance
They also argued about these things on another page.When the free quota is insufficient, how much does it cost to pay for it?
| Plan | pricing | Description |
|---|---|---|
| Usage only (No Success Package) | API pay-as-you-go (usage-based) | From US$0 (pre-paid): Vapi hosting US$0.05/minute; STT, LLM, TTS and telephony passed through at provider list prices with no markup; includes 4 concurrent calls, 2 organizations, 1 Vapi phone number and 14 days raw data retention; no response or uptime SLA (support starts at Core) |
| Core | US$29 / mo | US$29/month (pre-paid, auto-renew) plus usage fees: 2 organizations, 5 Vapi phone numbers, 10 concurrent calls, 30 days raw data retention, ZDR, email support, 2 business day response SLA |
| Pro | US$999 / mo | 10% of Vapi hosting fees with a US$999 monthly minimum (model costs not included): 10 organizations, 10 Vapi phone numbers, 30 concurrent calls, 180 days raw data retention, RBAC + ZDR, email + dedicated Slack support, 1 business day response SLA, 99% uptime SLA |
| Premier | Official quote (upon inquiry) | Custom, direct sales only: custom number of organizations, concurrency, data retention and phone numbers, priority support, named support team (Agent Strategist, FDE Advisor, onboarding), 1 hour P0 response SLA, 99.9% uptime SLA, custom RBAC + ZDR + SSO, dedicated SIP |
Checked 2026-10-07
Information for Taiwanese users
- Payment method:Payable, requires a credit card, priced in USD; commonly used by mainland Chinese companies going overseas
- Chinese support: partial
- Available platforms:web
Related
Sources: Vapi official website
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