Vapi free tier: quotas, limits and gotchas
Vapi Free Tier
Last verified: 2026-07-25 21:50:52
How Amo and Pimi look
Chinese support is only partial — let's establish upfront that Mandarin voice quality isn't guaranteed. And it requires developer configuration, so it's not a low-code product at all — if you can't code, you can't really use it. What's genuinely alarming is the compliance cost: HIPAA compliance is a US$2,000/month add-on, and Zero Data Retention is another US$1,000/month on top — compliance costs run tens of times more than the actual call costs. The Scale plan is even more of a mystery: a custom contract with a fixed platform fee plus committed usage, completely opaque, so you have no idea what you'll end up paying.
I won't deny the development barrier, but its foundation is solid — the free Build plan already includes 60+ minutes of calls, then it's pay-as-you-go at US$0.05/minute, so the barrier to entry is actually low. Cumulative call volume has already hit 1 billion calls, enterprise customers include names like Amazon Ring, Intuit, and ServiceTitan, it has a 4.9/5 rating on Product Hunt, and it raised a US$50M Series B in May 2026 — product stability is well backed. You can pay directly with a credit card, no hassle.
So, do you need to pay or not?
For developers testing a voice bot: the free 60 minutes is enough to verify quality. US$0.05/minute is reasonable for production. But add-on compliance costs for healthcare or finance scenarios are sky-high — calculate that before signing.
What you get for free
| Feature | Free tier | Notes |
|---|---|---|
| Build 方案內含通話分鐘數 | 60 分鐘以上 | 包含在 Build 方案中，模型費用另計 |
Limits at a glance
When the free quota is insufficient, how much does it cost to pay for it?
| Plan | pricing | Description |
|---|---|---|
| Build (按量計費) | 官方報價（洽詢） | US$0.05/分鐘通話費用;額外組件(語音識別/LLM/語音生成等)按實際使用另計 |
| Scale (年度合約) | 官方報價（洽詢） | 自訂簽約,固定平台費+承諾用量 |
Checked 2026-08-22
Information for Taiwanese users
- Payment method:Payable, requires a credit card, priced in USD; commonly used by mainland Chinese companies going overseas
- Chinese support: partial
- Available platforms:web
Related
Sources: Vapi 官網
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