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Last checked: 2026-10-24 21:03

Tidio pricing, free tier and how to use it

Tidio Integrates real human support with Lyro AI— Tidio LLC

PIMI in one lineTry the free plan first; paid from US$29

Free-tier friendliness
★★★★★ 3/5
  • ✓ Has a free version
  • ✕ The official website does not state how often the quota resets.
  • ✕ Commercial use not stated
  • ✓ No watermark on free plan
  • ✓ The free plan's limit is published as a specific number.

This score is calculated from the data we verify, not from personal opinion. Price confirmed. 2026-10-24

AMPM100 Confirmed · AI Agents Seat #23 (71.1 pts) · Selected 2026-10-24 (today)→

Tidio offers 4 paid plans from US$29.00 (Monthly) to US$300.00 (Monthly) Verified

If you will use it every day: Tidio scores highest on Ease of use (76) and lowest on Value (61), was checked 3 times in the last 30 days, uses 1 billing types, ranks #18 in AI Agents.

Paid plan prices · 4 plans
From US$29.00 Up to US$300.00
StarterUS$29.00Monthly
Lyro AI Agent (Add-on)US$39.00Monthly
GrowthUS$59.00Monthly
PlusUS$300.00Monthly
Five-factor score
  • Value61
  • Reliability75
  • Ease of use76
Strongest: Ease of use 76 Weakest: Value 61
Getting started
  1. 1Start on the free plan
  2. 2Upgrade from US$29.00 Monthly
Free plan
Has a free plan
Check rhythm
Checked 3 times in 30 days
Latest 2026-10-24
Evidence
5 facts
1 double-checked
Common Pitfalls

Auto-admitted challenger candidate: data checked once, not yet triple-verified by a human. Treat the free allowance and commercial terms as whatever the official site says today.

View Change History
2026-10-23~2026-10-24 Routine checks ran 2 times; no price or plan changes

Continuously re-checked, every fact dated

Book editions on Amazon

Explore two language/cover editions about AI agents and AI work workflows. Author: AM&PM Editorial Team.

English edition

ASIN: B0HCPTVWJZ

View English edition on Amazon ↗

Chinese edition

ASIN: B0HCP51HXW

View Chinese edition on Amazon ↗

Format, availability, and price are subject to the current Amazon page. Read the full book guide →

Has a free plan

What it is

Customer service and marketing platform combining live chat with the Lyro AI conversational agent.

How far the free plan goes

The Free plan provides 50 Billable conversations per month, 10 seats, 100 automated Flow visitor engagements, and a one‑time allotment of 50 Lyro AI conversations (not reset monthly).

Free plan limit

FeaturesFree quotaDescription
Free-tier allowanceThe Free plan provides 50 Billable conversations per month, 10 seats, 100 automated Flow visitor engagements, and a one‑time allotment of 50 Lyro AI conversations (not reset monthly).As seen on the official site on the day of entry; see the official site for details
Commercial use on the free planNot on the free plan

Sources: Official site / pricing page (bot read), Official Pricing Page (Inventory Audit), Third‑party audit source

AMO checked Official site checked 2026-10-24 sources ▾

Official pricing page: https://www.tidio.com/pricing/

Price looks wrong? Tell us

How the plans differ

Starter
Best for: per the official plan description
US$29 / mo

Monthly payment US$29 (annual payment US$24.17 per month). Includes 100 real-time billed conversations per month, 10 seats, 100 Flows visitors, and a one-time bonus of 50 Lyro AI conversation credits.

Which ModelTidio
Usage QuotaMonthly payment US$29 (annual payment US$24.17 per month). Includes 100 real-time billed conversations per month, 10 seats, 100 Flows visitors, and a one-time bonus of 50 Lyro AI conversation credits.
What Sets Us Apart

US$29/mo billed monthly (as listed on the official site the day it was added)

Subscribe on the official site
Growth
Best for: per the official plan description
US$59 / mo

Monthly billing starts at US$59 (annual billing is US$49.17/month). The basic tier includes 250 billed conversations per month (scales up to 2,000 at US$349), and Lyro AI and Flows must be purchased separately or as optional add‑ons.

Which ModelTidio
Usage QuotaMonthly billing starts at US$59 (annual billing is US$49.17/month). The basic tier includes 250 billed conversations per month (scales up to 2,000 at US$349), and Lyro AI and Flows must be purchased separately or as optional add‑ons.
What Sets Us Apart

US$59/mo billed monthly (as listed on the official site the day it was added)

Subscribe on the official site
Lyro AI Agent (Add-on)
Best for: per the official plan description
US$39 / mo

Standalone AI add‑on, monthly subscription starting at US$39 (annual plan US$32.50 per month), includes 50 Lyro AI automated reply conversations each month; additional usage is charged by tier or roughly US$0.70 per conversation.

Which ModelTidio
Usage QuotaStandalone AI add‑on, monthly subscription starting at US$39 (annual plan US$32.50 per month), includes 50 Lyro AI automated reply conversations each month; additional usage is charged by tier or roughly US$0.70 per conversation.
What Sets Us Apart

US$39/mo billed monthly (as listed on the official site the day it was added)

Subscribe on the official site
Plus
Best for: per the official plan description
US$300 / mo

Monthly payment starting at US$300 plus usage fees. Designed for scaling teams, it offers customizable conversation quotas and seats, custom brand logos, a dedicated manager, and discounted usage rates.

Which ModelTidio
Usage QuotaMonthly payment starting at US$300 plus usage fees. Designed for scaling teams, it offers customizable conversation quotas and seats, custom brand logos, a dedicated manager, and discounted usage rates.
What Sets Us Apart

Monthly US$300 (as shown on website the day of filing)

Subscribe on the official site

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Usage details

DeveloperTidio LLC
CategoryAI Agents Marketing and SEO
PlatformWeb, iOS App, Android App
Official LinkVisit Tidio's official site →

Notes

Annual payment includes about 2 months free (approximately 17~20% discount). There is also a Premium enterprise plan that requires contacting sales. Small businesses should note that Lyro AI’s 50 free uses are a one‑time trial quota; continued use thereafter requires a subscription add‑on package.

Related comparisons and alternatives

Tidio Promotions & discounts

Looking for Tidio deals, discounts or promo codes? We check the official site automatically every day, review changes by hand, and date-stamp every entry.

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