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2026-07-26The official website vapi.ai/pricing and vapi.ai show that the Build, Scale, HIPAA, and ZDR add-on items have not changed. Although the exact FAQ text for the US$10 free quota could not be directly fetched, cross-checking with secondary sources confirmed its existence (no credit card required, approximately 150-200 minutes of usage). Additional details have been added: SMS/Chat costs US$0.005 per message, and 10 concurrent lines are included, with each additional line costing US$10/month.
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2026-07-25The official website was checked, and it was found that the structure and pricing of the Build (US$0.05/minute pay-as-you-go) and Scale (custom annual) plans have not changed. Additionally, it was confirmed that new add-on items HIPAA (US$2,000/month) and Zero Data Retention (US$1,000/month) have been added. The free US$10 credit was also found to still exist through secondary source synchronization.
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Continuously re-checked, every fact dated
Book editions on Amazon
Explore two language/cover editions about AI agents and AI work workflows. Author: AM&PM Editorial Team.
AI voice agent infrastructure; build enterprise-grade voice bots and automated call systems with conversation flows.
Free Version Limitations
As of 2026-09-16 the official pricing page has been restructured into "Usage only (No Success Package) + optional Success Package". The sign-up starting allowance is "US$5 free credits to get you started" (US$5 of prepaid credit, not minutes; credits are prepaid US dollars applied to Vapi hosting at US$0.05/minute plus model, voice, transcription and telephony costs, the latter four passed through at provider list prices with no markup). Usage only includes 4 concurrent calls, 2 organizations, 1 included Vapi phone number, 14 days raw data retention, full model catalog, full platform access, peer-to-peer support via the Discord community, and email support without SLA. When the balance reaches 0 and auto-reload is off, the subscription is frozen and no new calls can be started (docs.vapi.ai billing). The old wording "60+ minutes included", "10 concurrent lines included" and "US$10 credit" no longer appears on the official site. (Read directly from vapi.ai/pricing and docs.vapi.ai via playwright on 2026-09-16)
Free Usage Limit
Features
Free quota
Description
Usage only (No Success Package) sign-up starting allowance
US$5 free credits (prepaid credit)
Applied to Vapi hosting at US$0.05/minute and to model, voice, transcription and telephony costs (provider list prices, no markup); once used up you must top up, and the account is frozen when the balance is 0 with auto-reload off. Includes 4 concurrent calls, 2 organizations, 1 Vapi phone number and 14 days raw data retention.
Best for: Developers and small teams just getting started who only want to pay for usage
API pay-as-you-go (usage-based)
From US$0 (pre-paid): Vapi hosting US$0.05/minute; STT, LLM, TTS and telephony passed through at provider list prices with no markup; includes 4 concurrent calls, 2 organizations, 1 Vapi phone number and 14 days raw data retention; no response or uptime SLA (support starts at Core)
Which Model
Full model catalog; STT, LLM, TTS and telephony passed through at provider list prices with no markup
Usage Quota
From US$0, pre-paid; Vapi hosting US$0.05/minute; US$5 free credits on sign-up; 4 concurrent calls, 2 organizations, 1 included Vapi phone number, 14 days raw data retention
This Plan Includes
Full platform access
Full model catalog
Peer to peer support via Discord community
Email support without SLA
Unlimited agents (all plans)
ZDR (official site: Included on all packages)
Not Included
Response SLA and uptime SLA
RBAC roles (all members are admins)
SSO
Slack support
What Sets Us Apart
No fixed monthly fee, pay only for usage; support and SLAs start at Core
US$29/month (pre-paid, auto-renew) plus usage fees: 2 organizations, 5 Vapi phone numbers, 10 concurrent calls, 30 days raw data retention, ZDR, email support, 2 business day response SLA
Which Model
Full model catalog; model costs passed through at provider list prices with no markup
Usage Quota
US$29/month (pre-paid, auto-renew) plus usage fees; 2 organizations, 5 included Vapi phone numbers, 10 concurrent calls, 30 days raw data retention
This Plan Includes
ZDR included
Email support
2 business day response SLA
Not Included
Uptime SLA
RBAC roles (all members are admins)
SSO
Slack support
What Sets Us Apart
10 concurrent calls (4 on Usage only), 5 included Vapi phone numbers (1 on Usage only), 30 days raw data retention (14 days on Usage only), 2 business day response SLA
10% of Vapi hosting fees with a US$999 monthly minimum (model costs not included): 10 organizations, 10 Vapi phone numbers, 30 concurrent calls, 180 days raw data retention, RBAC + ZDR, email + dedicated Slack support, 1 business day response SLA, 99% uptime SLA
Which Model
Full model catalog; model costs passed through at provider list prices with no markup (the Pro fee is calculated on hosting only; model costs are not included)
Usage Quota
10% of Vapi hosting fees with a US$999 monthly minimum; 10 organizations, 10 included Vapi phone numbers, 30 concurrent calls, 180 days raw data retention
This Plan Includes
RBAC（Basic roles）＋ZDR
Email + dedicated Slack support
1 business day response SLA
99% uptime SLA
Not Included
SSO
Named support team (Agent Strategist / FDE Advisor)
Dedicated SIP
What Sets Us Apart
Price grows with hosting usage; suited to production teams already live at scale
Best for: For sophisticated orgs scaling voice agents
Official quote (upon inquiry)
Custom, direct sales only: custom number of organizations, concurrency, data retention and phone numbers, priority support, named support team (Agent Strategist, FDE Advisor, onboarding), 1 hour P0 response SLA, 99.9% uptime SLA, custom RBAC + ZDR + SSO, dedicated SIP
Which Model
Full model catalog; model costs passed through at provider list prices with no markup
Usage Quota
Custom、Direct sales only；Elevated orgs, concurrency, and data retention；Custom number of Vapi phone numbers
This Plan Includes
Priority support
Named support team with Agent Strategist, FDE Advisor, and onboarding support
1 hour for P0 response SLA
99.9% uptime SLA
Custom RBAC + ZDR + SSO
Dedicated SIP available
What Sets Us Apart
The only tier with SSO and a 99.9% uptime SLA; pricing and terms depend on your agreement
AI writes songs, inputting lyrics style directly generates a complete song
Free50 credits reset every day on the US$0/month free plan, which the pricing page calls Free Plan (the help centre still calls it Basic). The quota is daily, not monthly. A footnote at the bottom of the official page specifically states that credits included with a subscription do not roll over daily or monthly, so any of the 50 credits left unused that day are gone the next. Only the v4.5-all model is available (the official site calls it the best free model); v4, v4.5, v4.5+, v5 and v5.5 are paid-only. 4 songs generate in parallel in a shared queue (paid gets 10 songs with priority queueing). Audio uploads are capped at 8 minutes (30 minutes on paid). On features the free plan is explicitly listed as standard features only, no stem separation and no credit top-ups, so once the 50 daily credits are gone you either wait for tomorrow or upgrade. Most important is licensing: the official site says No commercial use, and the help centre goes further, stating that songs made on the free plan are owned by Suno and users are only permitted to use them non-commercially. (Read from suno.com/pricing and help.suno.com on 2026-08-09)
AI audio generation/clone leader, for podcast and dubbing purposes
Free1,000 credits per month (not simply character count, shared among various features such as TTS/voice cloning, equivalent to approximately 10,000 characters for TTS, with licensing restrictions)
Main competitors of Suno in AI music generation include ChatGPT, Claude, Gemini, GitHub Copilot, Notion AI
FreeThe free version offers 10 points per day + 100 points per month (non-cumulative), which can generate approximately 1-3 songs per day, each within 2 minutes.
Raised a US$50M Series B in May 2026 (led by Peak XV); over 1 billion calls to date; enterprise customers include Amazon Ring, Intuit and ServiceTitan; Product Hunt rating 4.9/5; requires developer setup and is not a low-code product. Add-ons on the official site as of 2026-09-16: HIPAA compliance US$2,000/month (per organization, with standard DPA + BAA), additional concurrency US$10/line/month, additional organizations US$20/organization/month; add-ons can be attached to any package including Usage only. ZDR is listed as "Included on all packages" and is no longer a US$1,000/month add-on. The free allowance is explicitly "US$5 free credits" (not US$10 and not 60+ minutes). docs.vapi.ai: Success Packages apply to new customers; for existing accounts "nothing changes right now".
Related Guide：What a Vapi Voice Agent Really Costs per Minute (2026): US$0.05 Is Only the Platform Fee
Read from Vapi's pricing page on 2026-09-06: Build is usage-based with 60+ minutes included, US$0.05/min platform fee, US$0.005 per message, and STT/LLM/TTS billed at cost (US$0 if you bring your own key). Plus the 14-day call-history limit and what only Scale gets you.
Looking for Vapi deals, discounts or promo codes? We check the official site automatically every day, review changes by hand, and date-stamp every entry.
